Apartment buildings have to be maintained well or else they will fall into disrepair. This will lower the value of the building. If you get complaint from your tenants, you need to address those issues immediately. There are certain repairs that have to be done fast. Speedy responses for issues will make sure that your tenants have a quality living environment. Being on top of maintenance issues will ensure the happiness of your tenants. Poor maintenance is one of the reasons that tenants leave. There are strata management services offered by reputed companies that will help you in managing your apartment building better. There are many issues the tenants may face during their stay such as leaky faucets, leaky ceiling, toilets that don’t work etc. These are major inconveniences to the tenant and it is up to the management to take care of these issues. The problem maybe minor but to the tenant it is a major issue. To ensure that you consider their issues and respect them, you need to look into those issues during a reasonable amount of time. If they are feeling neglected, the tenants will leave and look for living spaces elsewhere. You can also use the internet to aid your maintenance solutions. This will help you keep on top of things. It may not be the ideal arrangement for all properties.
You can prioritize the maintenance issues that have been reported by the tenants by using a computer based schedule board. This way you can log in all of the reports you get so that you don’t forget any and you can create a schedule to see which tasks will have to be attended to first. This is a good way to reassure to the clients living in the strata building that you take their issues seriously. Once you have prioritized which tasks are to be carried out first, you will have to notify the tenants on the time and date that the maintenance work will be done. Make sure that you notify them within a reasonable time after they issue a complaint. There has to be sufficient resources to deal with serious emergencies. For example, if there’s a leaking roof, you will have to move the tenant to an empty unit so that you can take care of it. Once you have provided the maintenance or repair work, make sure that you follow up with the clients for their feedback. You also have to take care of the grounds in addition to the building. They have to be maintained well to ensure that the tenants have a beautiful view to take in. You can enlist the help of maintenance services to ensure that the gardens are kept well throughout the year.